Calibrate The B2B CAC Diagnostic

For B2B marketing and commercial leaders

Your customer acquisition cost
is higher than you think.
Calibrate tells you why.

The hidden cost of marketing

CAC is the most important number in your commercial operation. Most B2B businesses either do not track it or calculate it too narrowly to trust it.

Weak brand forces your sales team to compensate with longer cycles, more touchpoints, and more discounting. Weak activation lets pipeline leak, requiring more spend to replace what is lost. Both routes push CAC up. Calibrate identifies which is driving yours and where the fix lies.

CAC and CLV together

High CAC is not always fatal. Exceptional customer lifetime value can offset it. But high CAC and low CLV together is a serious commercial problem.

Calibrate assesses the marketing gaps that drive CAC up and limit CLV growth. The output is a board-ready diagnostic that ranks your gaps by commercial impact and gives you four prioritised actions. Designed to drive a decision, not describe a problem.

28

Questions

10

Minutes

4

Funnel stages

CAC

The metric at the centre

What Calibrate covers

Every marketing capability that affects your cost of winning and keeping customers

CAC is not a single lever. It is inflated by weak brand, leaking pipeline, misaligned sales and marketing, and poor measurement. CLV is shaped by how well you retain and grow the customers you win. Calibrate assesses all of it across four funnel stages and shows you which gaps are costing you most.

Foundation

Brand and Positioning

Brand positioning and differentiation
Visual and verbal identity consistency
Value proposition clarity
Ideal customer profile definition
Website and digital presence
Internal brand understanding
Competitive positioning

Top of Funnel

Awareness and Visibility

Channel presence and reach
Organic search and SEO
Thought leadership programme
Earned media and PR
Leadership and executive profiling
Awareness-stage paid media
LinkedIn and social strategy

Middle of Funnel

Consideration and Nurture

Prospect nurture programmes
Consideration-stage content
Marketing and sales alignment
Account-based marketing
CRM data quality and usage
Funnel attribution
Email marketing effectiveness

Bottom of Funnel

Conversion and Performance

Marketing ROI and attribution
Late-stage sales enablement
Win/loss analysis
Customer marketing and retention
Marketing technology stack
Pricing and value communication
CAC, CLV and commercial metrics

Calibrate is built for B2B marketing directors, VPs, and commercial leaders who want a clear, honest picture of where their marketing is inflating acquisition cost. The output is emailed to you, takes 10 minutes to produce, and is designed to start a conversation with your leadership team.

Calibrate The B2B CAC Diagnostic

Before we begin

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Foundation

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